Know the benefits
What does Wati do?
Use Wati to capture leads through the WhatsApp Business API.
- Spread your campaigns and attract customers through WhatsApp messages.
- Create chatbots.
- Share the Wati inbox with your team.
- Simplify mass communication and personalized responses.
- Automatic response from third party systems.
- Integration with platforms.
- Tag your contacts, categorize them and address them in groups.
- Configuration in a few clicks.
- Connection with external systems.

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Main functionalities
Broadcast communication
Spread your campaigns and engage customers through WhatsApp messages with high response rates.
Chatbots
Create code-free chatbots to provide instant responses to common requests.
Sales force automation
Increase conversion rates and get better projections by automating the capture, validation and follow-up of your leads throughout the sales process.
Customer support automation
The customer service process through the online management of support events, the knowledge database and the self-service portal.
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